WINTER JAM VIP PLATINUM PASS FAQ:

WHY IS WINTER JAM OFFERING A VIP PLATINUM PASS?
As a result of overwhelming consumer feedback, the Winter Jam Tour Spectacular will be offering a VIP Platinum Pass for the first time in 2010. Winter Jam has always had a “first come, first serve” admission policy. The response to Winter Jam has been so tremendous that we frequently reach venue capacity. Unfortunately, this means that people are often, regrettably, turned away at the door. The VIP Platinum Pass allows consumers to secure a premium seat in advance in addition to other benefits.

WHAT DO YOU RECEIVE AS A WINTER JAM VIP PLATINUM PARTNER?
All Winter Jam VIP Platinum Partners receive the following:

• - Exclusive Access to One Seat in Reserved Premium Section
• - One Collectable Winter Jam VIP Platinum Pass Laminate
• - One Official Winter Jam 2010 T-shirt (Choice of Grey or Black; Small / Medium / Large / X-Large / XXL / XXXL) - Valued at $15

HOW DO I RECEIVE MY PLATINUM LAMINATE AND FREE T-SHIRT?
You will receive your laminated pass and T-shirt when you enter the venue at the designated VIP entrance. Please have your online receipt with you, along with a photo ID. Upon arrival, you will be given a voucher that will allow you to pick up your official T-Shirt at the Winter Jam merchandise table.

HOW MUCH DOES THE WINTER JAM VIP PLATINUM PASS COST?
The Winter Jam VIP Platinum Pass costs $50.00. The general admission price will remain $10 at the door.

WHERE DO THE PROCEEDS GO FROM THE WINTER JAM VIP PLATINUM PASS?
All proceeds of the VIP Platinum Partner Pass help offset the operating costs of the Winter Jam Tour Spectacular. The revenue from the VIP Platinum Partner Pass helps us maintain a high quality ministry-focused concert experience while offering an incredibly affordable price of $10 at the door.

DO I HAVE TO PURCHASE A VIP PLATINUM PASS TO GET GREAT SEATS AT WINTER JAM 2010?
No. You still have the opportunity to get great seats by only paying the usual $10 at the door if you arrive at the venue early enough. There is a Very limited number of Winter Jam VIP Platinum Passes sold in each market, so there will be plenty of great seats available. The Winter Jam VIP Platinum Pass allows you the opportunity to enter at a private entrance and have access to early seating PLUS it gets you a souvenir laminated PASS, along with an official Winter Jam T-Shirt valued at $15.

CAN I SIT ANYWHERE I WANT OR DO I HAVE TO SIT IN THE RESERVED PREMIUM SEAT SECTION IF I HAVE A WINTER JAM VIP PLATINUM PASS?
All VIP Platinum Pass guests will receive exclusive access to one seat in a premium section. This special area of seats will have optimal sight lines for a preeminent concert experience. VIP Platinum Pass guests are responsible to choose their seat and assume all risks of potentially losing it to someone else if they leave the seat. As well, the Pass holder can choose a seat outside of the premium section.

WHEN DO I HAVE TO ARRIVE AT THE VENUE IF I HAVE A WINTER JAM VIP PLATINUM PASS?
The VIP Door will open 1-½ hours before the scheduled Door Time at each Winter Jam show. You need to be in the venue no later then 30 minutes before the show Start Time. So, for example, if you are attending a show that has the Door Time posted as 5:00PM and a show Start Time of 6:00PM - then you can enter the VIP Door from 3:30PM – 5:30PM. Reserved seats will only be held until 30 minutes before the advertised show Start Time.

WHY DO I STILL NEED TO ARRIVE AT THE VENUE EARLY IF I HAVE A WINTER JAM VIP PLATINUM PASS? WHAT MIGHT HAPPEN IF I ARRIVE LATE?
Since Winter Jam is a General Admission show the local Fire Marshal has the final say on when the doors will be closed due to venue capacity and Fire codes. In the event that the venue fills to capacity and the Fire Marshal shuts the doors - no one will be allowed to enter the (this is a situation that is out of the control of the Winter Jam Tour). The only way to guarantee that you will get into the show is to arrive BEFORE the doors open to the general admission patrons.

We HIGHLY suggest that you allow enough time for traffic, parking your vehicle, and locating the VIP entrance. Please allow for ample time to arrive at the designated VIP Entrance to be assured of preferred seating. This is your responsibility.

CAN I BUY A VIP PLATINUM PASS AT THE DOOR?
No – all VIP PLATINUM PASSES must be ordered in advance online. You are welcome to purchase a VIP Platinum Pass the day of show online – just make sure to bring your emailed receipt to the venue to ensure that you will get in the door.

HOW MANY WINTER JAM VIP PLATINUM PASSES ARE AVAILABLE?
The Winter Jam VIP Platinum Pass is limited to only 200 per market.

HOW DO I ORDER A WINTER JAM VIP PLATINUM PASS?
Winter Jam VIP Platinum Passes are ONLY available at the following link. CLICK HERE for VIP Passes. Charges to credit card bill will show up as "All Access Merchandising".

WHEN WILL I RECEIVE MY VIP PLATINUM LAMINATE AND FREE WINTER JAM T-SHIRT?
You will receive both the laminate and t-shirt the day of show. All VIP Platinum Partner Pass customers will receive an email confirmation following their purchase. This email will include detailed instructions on where and when you will receive your VIP Platinum Partner Pass and free Winter Jam T-shirt the day of show - at your specific concert venue.

WHERE CAN I PURCHASE THE WINTER JAM VIP PLATINUS PASS?
CLICK HERE get more information about purchasing the Winter Jam 2010 VIP Platinum Pass.